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State Special Communications: Ukrainian companies affected by IT failure fully or partially resume operations

The service's experts advise using CrowdStrike's instructions to quickly resolve the problem.

State Special Communications: Ukrainian companies affected by IT failure fully or partially resume operations
Photo: Tipit

Ukrainian organisations affected by the global IT outage have already fully or partially resumed their work.

This was reported by the State Service for Special Communications and Information Protection of Ukraine.

Experts of the State Service for Special Communications and Information Protection of Ukraine advise to use CrowdStrike's instructions to quickly solve this problem.

You need to boot Windows in Safe Mode or Windows Recovery, and then go to the directory C:\Windows\System32\drivers\CrowdStrike.

‘Locate the file named ‘C-00000291*.sys’ and delete it, restart your computer or server,’ the recommendations say.

This method is suggested to be used while CrowdStrike is working on fixing the problem and will not provide official information.

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