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Kyivstar's malfunction disables public alert system in Dnipro

Local authorities have announced alternative ways to receive information about air raid alerts.

Kyivstar's malfunction disables public alert system in Dnipro
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Due to a hacker attack on the Kyivstar mobile operator, the local air raid warning system in Dnipro is not working, the city council has warned.

Notifications on when to take shelter can be found on the official SIRENA.DNIPRO telegram channel. The information is also available in this Viber community.

In addition, the air alert signal is played on Bayraktar Radio, Hit FM, and on DNIPROTV TV.

- This morning, Kyivstar experienced a malfunction, with no connection and no Internet, and its app and website down. The company advised customers to use national roaming services. The same advice was given by Diia, but it turned out that roaming was not possible due to the failure.

- In case of an urgent need to contact your relatives without mobile phone and Internet connection, you can contact the nearest police department or fire and rescue station. You can also ask for help from the National Guard, police and border guards who are on duty in settlements and on the roads. In addition, the so-called Invincibility Points run by the police and emergency services should have Internet access.

- The company blamed the failure on a hacker attack. The company claims that users' personal data was not compromised.

- The SBU opened a criminal investigation into a cyberattack on mobile operator Kyivstar. The proceedings were opened under eight articles of the Criminal Code. One of the versions is that Russian special services may be behind the hacker attack.

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